FAQ

Frequently Asked Questions

How do I get started?

  • Go to our Quote page and complete the on-line form;
  • We call you back within one business day to discuss your SimplyVideo;
  • We send you an estimate, agreement and invoice;
  • You sign and return the documents and pay your deposit (50%) online; and
  • Our videographer calls you to discuss your SimplyVideo and schedule your shoot

What can I expect from the shoot?

  • Your videographer will arrive 15 to 30 minutes before the shoot to;
  • determine the best shoot location,
  • get set up and
  • talk with you about the process.
  • We’ll shoot your interview first.
  • Don’t worry about the camera. Your interview will be a one-on-one conversation with the videographer.
  • After your interview, we’ll shoot b-roll (video footage supporting the topics discussed in your interview).

How does the editing process work?

  • We will have your video edited and placed on-line for your review within 7 business days of the shoot.
  • You can make one set of changes with your edit at no charge.
  • We’ll make your changes and post the final video.

How long does it take?

  • From the time we shoot your video it takes approximately 7 business days for the rough cut.
  • We try to complete changes within 5 business days.

That means you can have your finished SimplyVideo in as little as 12 business days.

What happens after my entire SimplyVideo process is finished?

  • WE send you your final invoice
  • YOU make your final payment
  • WE post your video to our Vimeo account and give you the embedded code
  • WE send you a surprise. (Don’t even ask. We are sworn to secrecy.)
  • YOU tell your friends

How do I know what shoot package to choose?

This depends on a few factors:

  • How long do you want your SimplyVideo to be?
  • How many people do you want interviewed for your SimplyVideo?
  • How many different locations do you want to shoot your SimplyVideo and how far away are they?

Here is what each shoot package typically includes:

A typical 2 hr shoot includes the following: A typical 4 hr shoot includes the following: A typical 8 hr shoot includes the following:
1 location Up to 2 locations Up to 4 locations
1 interview Up to 3 interviews Up to 4 interviews
Interview and b-roll at same location B-Roll B-Roll

Let’s look at some examples (actual schedules may vary…):

2 hr shoot 4 hr shoot 8-hr Shoot
15 min – travel 15 min – travel 15 min – travel
15 min – set up 15 min – set up 30 min – set up
30 min – interview 30 min – interview 1 30 min – interview 1
30 min – b-roll 10 min – Reset 10 min – Reset
15 min – Pack 30 min – interview 2 30 min – interview 2
15 min – Travel 10 min – Reset 10 min – Reset
30 min – interview 3 30 min – interview 3
10 min – Reset 10 min – Reset
60 min – b-roll 30 min – interview 4
15 min – Pack 10 min – Reset
15 min – Travel 30 min – interview 5
10 min – Reset
60 min – Lunch
120 min – b-roll
15 min – Pack
15 min – Travel

Do I need to memorize anything?

  • DO NOT memorize what you want to say. Our simple approach allows you to carry on a one-on-one conversation with your videographer. Just speak from your experience and ignore the camera.

So, I’ve never been on camera before…what do I wear?

  • The video camera “sees” colors, patterns and contrast differently than the human eye, with that in mind, the following clothing do’s and dont’s are suggested for all persons appearing on- camera.
DON’T WEAR DO WEAR
Don’t wear white or black. Wear medium colors—medium blue, green, maroon, wine, purple, etc.
Don’t wear “loud” patterns like plaids, stripes, or checks. Avoid fine checks, stripes, herringbone or similar patterns. Consider your hair color when choosing attire. For light hair, (blonde or gray) lighter colors are suggested. Beige, light gray, pink, light blue and most pastels are best.
Don’t wear shiny jewelry which may catch or reflect light If your hair is dark, stick with a medium to dark color range avoiding black.
Don’t wear anything distracting like large logos, etc. Men, follow the same rules for choosing a tie—a non-shiny plain tie, which complements your suit, is best.

What should I do about my makeup and hair?

  • We’ll provide simple make-up application for all on-camera persons. However, the following guidelines will be helpful to you in preparation for the shoot.
  • Women should apply their make-up as usual. Before you’re shoot we may apply a little powder.
  • Women should keep other make-up simple.
  • Men should try to shave as closely as possible before going on camera. If you’re scheduled to appear later in the day, bring a razor.
  • DO NOT get a haircut within a week of appearing on camera.
  • If hand close-ups are scheduled, give yourself a manicure before the shoot.

What if I’m still not sure what I should wear?

  • Should you have questions about wardrobe or makeup, bring several options and consult the videographer prior to the shoot.

Can I use my own photos in my SimplyVideo?

  • Yes, you can use some of your own photos. The packages include up to 5 of your photos per finished minute of video. Additional photos are $5 each.

What format do I need to send my photos in?

Photo specs:

  • Size: 1920 x 1080 landscape (minimum)
  • Format: JPEG, RGB
  • Resolution – 72 dpi (minimum)

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